Refund Policy

Effective date: July 20, 2026

1. General principle

Sourced.Chat (the "Service") is billed as a monthly subscription per site. No refunds are provided for already-paid subscriptions (including any remaining period) when you cancel or change plans.

2. Cancellation

• You may cancel at any time; the subscription ends at the end of the current billing period.
• After cancellation, the Service remains available until the end of the paid period.
• No pro-rated refunds are provided for the remaining period.

3. Plan changes

• Plan changes (upgrade or downgrade) take effect immediately upon request.
• Your monthly Q&A usage is reset at the time of the change.
• No refunds or credits are provided for the remaining period or price difference of the previous plan.

4. Exceptions

Clear billing errors, such as duplicate charges caused by a system fault, will be cancelled and refunded upon review after you contact us. Payments are processed by Paddle as Merchant of Record, so refunds may take several business days depending on the payment method.

5. Contact

Refund inquiries: seungwon.go@gmail.com